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Front
Front is a collaborative business communication and customer support platform designed to help teams manage email, chat, and other customer interactions more efficiently and effectively. It offers a range of features and tools that enable teams to work together, streamline communication, and provide superior customer service.
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What is Front and What services does it provide?
Front is a collaborative inbox software that provides services for managing shared email, chat, SMS, and social media conversations in one unified platform. It offers features such as shared inboxes, internal comments, assignments, workflows, and integrations to streamline team communication and collaboration.
How does Front's shared inbox system work?
Front's shared inbox system works by centralizing all external communications, such as emails, chat messages, SMS, and social media interactions, into a single inbox accessible to multiple team members, enabling them to collaborate, respond, and coordinate tasks efficiently within the platform.
What features does Front offer for team collaboration?
Front offers features such as internal comments, mentions, assignments, tags, rules, canned responses, analytics, and integrations with CRM, project management, and collaboration tools to facilitate team collaboration, communication, and productivity while managing external communications effectively.
Can Front integrate with other tools or software?
Yes, Front offers integration capabilities with various third-party tools and software, including CRM systems, project management tools, collaboration platforms, calendar apps, and customer support software, allowing businesses to extend functionality, automate workflows, and streamline communication and collaboration processes.
What are the pricing plans for Front?
Front offers various pricing plans based on the features and services required, with pricing starting from $19 per user per month for the Starter plan, up to $59 per user per month for the Enterprise plan. Pricing may vary based on the number of users and additional features included.
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