Spendflo's curated SaaS intelligence based on battle tested negotiations helps you get everything you need make informed SaaS buying decisions, avoid buyer remorse and get your preferred tools at the best price.
Intercom
Intercom is a customer messaging platform that offers a suite of communication and engagement tools for businesses to interact with their customers, provide support, and foster better customer relationships. It is designed to facilitate personalized and real-time communication across various channels, including chat, email, and social media.
Spendflo Score
Spendflo Score is a computed measure of all SaaS tools' financial and procurement health indicators. It helps make data-driven decisions about software investments.
Monitor all contracts, spends, benchmarking data, usage, anomalies, and more on one platform.
What is Intercom and What does it offer?
Intercom is a customer communication platform that offers services for engaging, supporting, and converting customers through personalized messaging, chatbots, help desk, and marketing automation tools. It provides features such as live chat, chatbots, email marketing, knowledge base, customer segmentation, and analytics to help businesses deliver exceptional customer experiences across the entire customer journey.
How does Intercom help with customer communication?
Intercom helps with customer communication by providing tools for personalized messaging, live chat, chatbots, email marketing, help desk, and marketing automation, enabling businesses to engage, support, and convert customers in real-time through targeted and contextual conversations across multiple channels and touchpoints.
What are the key features of Intercom?
The key features of Intercom include live chat, chatbots, email marketing, help desk, knowledge base, customer segmentation, automation workflows, A/B testing, analytics and reporting, integrations with CRM and other tools, and multichannel communication capabilities, enabling businesses to deliver personalized and timely customer experiences at scale.
Does Intercom offer a free trial?
Yes, Intercom typically offers a free trial period for new users to test its features and functionalities before committing to a paid subscription. The duration of the free trial may vary depending on the plan and promotions.
How does pricing work for Intercom?
Intercom offers subscription-based pricing plans based on factors such as the number of users, features, and additional services required. Pricing tiers include options such as Essential, Pro, and Premium, with customized pricing available for larger organizations. Users can choose monthly or annual billing options.
Benchmark-driven Negotiation
Save on Slack with negotiations based on benchmark-data obtained from hundreds of negotiations.
Plan renewals 120 days ahead
Prioritize your renewals and plan ahead. Pay only for what you need and get the best discounts by showing up fully prepared.
Take Data-backed renewal decisions
Understand your teams license utilization, usage patterns and sentiments. Get full context about all the tools you use and take informed decisions to maximize ROI.
Dust those extra SaaS costs off
Our free savings analysis tells you how much you’re guaranteed to save with Spendflo. Learn more about cleaning up and automating your tech stack from our experts.
.png)
