TeamViewer provides remote access and support software for businesses. This guide explains its pricing, features, and strategies to secure better deals.
Teamviewer is one of the most popular remote access and support software solutions available today. With capabilities like remote control, file transfer, screen sharing, and online meetings, Teamviewer provides robust features for IT professionals, managed service providers, and other businesses needing secure remote connectivity.
But how much does Teamviewer actually cost? In this post, we'll break down Teamviewer's pricing model so you can understand the full range of options and find the plan that fits your budget.
Teamviewer offers customizable pricing, and costs can vary widely depending on the features, integrations, and number of users required. Overall, pricing ranges from around $5,000 per month up to $20,000+ per month for enterprise-level deployments. The average small business will likely spend around $100-$300 per month.
Annual Billing
The most straightforward way to save money on Teamviewer is to switch from monthly billing to annual billing. When you pay for your licenses upfront for the full year, you can get around a 15% discount compared to paying month-to-month. This reduces the overall cost over the year.
Non-Profit Discounts
You can take advantage of Teamviewer's non-profit discount program if you are a registered non-profit organization. Verified non-profits are eligible for up to 50% off normal Teamviewer license costs, making Teamviewer affordable even for organizations with small budgets.
Volume Discounts
You have significant leverage for larger deployments with 50+ users to negotiate discounted per-user pricing. The more licenses you purchase, the more you can potentially save. Often, volume discounts of 20-30% off the standard per-user prices are possible for large organizations.
Managed Service Provider Partner
Working with a managed service provider (MSP) partner allows you to bundle Teamviewer into a broader IT services package. MSPs receive discounted pricing from Teamviewer that they can pass on to their clients. Having an MSP handle licensing and deployment often results in cost savings.
Downgrade Features
You may be able to reduce costs by selecting a lower-tier Teamviewer plan with fewer capabilities. If you don't need some of the advanced enterprise-level features, opting for a Premium or Business plan over a full Enterprise license can mean significant savings. Only pay for the features you really require.
Teamviewer offers a robust suite of remote connectivity and support capabilities across its various licensing tiers. Here is an in-depth look at some of the key features:
Remote Control: Teamviewer's standout feature is its high-performance remote control functionality. IT professionals can securely access computers and mobile devices remotely to provide tech support and troubleshooting.
Screen Sharing: Teamviewer facilitates easy screen sharing for online meetings, webinars, and remote collaboration. Share your full desktop or select applications in real time over the web. Annotate screens, enable remote control and integrate with conference tools.
File Transfer: Quickly transfer files between devices through Teamviewer at speeds up to 200 MB/s. Securely share files of any size or type across remote connections.
VPN Connectivity: Teamviewer allows you to establish secure VPN tunnels to connect remote offices and devices to your primary network. Access devices behind firewalls and connect securely via encrypted VPN.
IT Asset Management: With integrated ITAM capabilities, discover, track, and manage all IT assets across your infrastructure. Execute hardware and software audits, track licenses, get alerts for hardware changes, and more.
Monitoring & Alerts: Monitor critical infrastructure and receive alerts when issues arise. Customizable alerting is available for things like hardware/OS changes, performance thresholds, offline devices, security events, etc.
Patch Management: Automate patching of operating systems and third-party software across your environment. Deploy patches and updates remotely across endpoints without needing manual intervention.
Service Desk: Teamviewer integrates a service desk solution for managing IT ticketing and workflows. Assign, prioritize, and track help desk tickets across teams and endpoints.
Mobile App: Native mobile apps for iOS and Android allow technicians to access Teamviewer capabilities on the go for remote support and device management.
Integrations: Teamviewer provides integrations with platforms like ServiceNow, Slack, Google Workspace, and more. Custom API development options are also available.
For organizations looking for alternative remote access and support tools to Teamviewer, here are some top options to consider:
AnyDesk
AnyDesk is a popular remote access software that provides many core capabilities at a lower price point than Teamviewer. It allows remote control of computers and screen sharing across desktop and mobile devices. AnyDesk is lightweight, easy to use, and works well for ad hoc remote support needs.
ConnectWise Control
ConnectWise Control (formerly ScreenConnect) is a full-featured remote monitoring and management tool designed for IT teams and managed service providers. It offers robust remote control, background monitoring, patching, asset management, and more. ConnectWise Control includes mobile apps, on-premise deployment options, and integration APIs.
Splashtop
Splashtop delivers affordable and secure remote computer access and support for businesses. Capabilities include remote support across desktops, servers, mobile devices, apps, and unattended computers. Splashtop also provides remote access to photos, music, and files. Users praise its performance and reliability.
Chrome Remote Desktop
Chrome Remote Desktop is a free, lightweight tool from Google for remote access between Chrome browsers. It works on Windows, Mac, Linux, and Chromebooks. It is easy to set up without needing to install software. It lacks advanced admin features, but it is a good basic option.
RemotePC
RemotePC enables remote access to computers from any web browser. It offers account management tools, auditing features, remote printing/file transfer, and more. Mobile apps are also available. RemotePC is quick to deploy and works well for small business use cases.
LiteManager
LiteManager is an open-source remote desktop tool that can be self-hosted on your own infrastructure. This allows for complete data privacy and control. While basic, LiteManager is free and provides the essential remote access capabilities many small businesses and users need.
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What is the cheapest version of Teamviewer?
Teamviewer does not have a free version. The most affordable option is the Premium license, which costs $49 per month for up to 3 users. For larger deployments, volume discounts are available.
Does Teamviewer offer any discounts?
Yes, Teamviewer offers discounts for annual billing, longer contract terms, non-profits, and large multi-year deals. Volume discounts are also given based on the number of user licenses purchased.
Is Teamviewer cheaper for educational institutions?
Educational institutions can receive discounted pricing, but schools have no free version of Teamviewer. Discounts up to 30% off are common for academic institutions purchasing larger licenses.
Can I pay for Teamviewer annually instead of monthly?
Yes, Teamviewer offers annual contracts that provide around 15% savings compared to monthly payments. Annual billing requires a one-year commitment.
What is the most expensive Teamviewer license?
For large enterprises, Teamviewer is licensed based on a custom quote. The highest pricing tier would be an enterprise-wide global deployment with thousands of named user licenses and advanced add-on features. This could cost $20,000+ per month.
Does Teamviewer offer unlimited licenses?
No, Teamviewer requires you to purchase a fixed number of named user licenses. There is no unlimited or enterprise-wide licensing option. Licenses are assigned to specific user accounts.
Is Teamviewer cheaper for non-profits?
Yes, registered non-profit organizations can receive up to 50% discount on Teamviewer licensing if they qualify for the nonprofit program. Significant cost savings are possible.
Can I get Teamviewer for free if I'm a student?
No, Teamviewer does not have a free educational license program. Students can likely get academic pricing through their university, but no individual free license exists.
What is the typical price range for small business Teamviewer licenses?
Most small businesses will pay around $100 - $300 monthly for Teamviewer capabilities with 5-20 licensed users. Volume discounts can reduce this price further.