Buying
New Relic Pricing: A Comprehensive Guide
Explore New Relic pricing plans, from Free to Enterprise tiers. Learn about features like performance monitoring, dashboards, and alerting, and tips for cost optimization.
Published on:
March 24, 2025
Ajay Ramamoorthy
Senior Content Marketer
Karthikeyan Manivannan
Visual Designer
State of SaaS Procurement 2025
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New Relic is web software that monitors everything in one place. It watches your apps, servers, websites, and more to see how they are working. New Relic shows you in real-time if your web app is running slowly. Developers can check the details to see what is causing issues. One big thing New Relic is known for is watching application performance. Since it is software-as-a-service, you can use all its features through a web browser. New Relic works with many programming languages like PHP, Java, Python, and Ruby. You can connect it to cloud services like Microsoft Azure or Amazon Web Services.

How Much Does New Relic Cost?

New Relic’s pricing ranges from $25 per month to over $200,000 annually, depending on the specific needs of your business. The cost is primarily usage-based, considering factors like the number of users, data ingested, and advanced features such as application performance monitoring (APM), infrastructure monitoring, and machine learning-powered insights. New Relic offers flexible plans, starting with a free option suitable for small teams and extending to enterprise-level packages for larger organizations.

Plans Offered by New Relic:

Here's the information in table form:

Plan Description User Costs (Monthly) Data Costs (Monthly) Support & Features
Free Start here with perpetual free access and 100GB/mo data ingest included. One free full platform user 100GB free
$0.35/GB beyond 100GB
  • Unlimited basic and core users
  • Automatic logs obfuscation
  • Access to 30+ capabilities
  • No credit card required
Standard For small teams looking to get started with observability. $10 for the first full platform user
$99 for additional users (max 5)
$49/core user
$0.35/GB beyond 100GB
  • Ticketed support
  • 2 business days support response SLA
  • SAML single sign-on
Pro For teams with more than five engineers and complex workloads. $349/user (annual commitment)
$418.80/user (monthly pay-as-you-go)
$49/core user
$0.35/GB beyond 100GB
Data Plus eligibility at $0.55/GB
  • No maximum on full platform users
  • Commitment options
  • 2-hour critical initial support response SLA
Enterprise For at-scale organizations with advanced security and support needs. Contact Sales for pricing Contact Sales for data costs
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA
How to Get a Better Deal on New Relic?

Here are some tips for getting a better deal on New Relic:

  • Ask for a discount or coupon code. New Relic often offers discounts to new customers or      runs periodic promotional offers. Contact their sales team to see if any deals are available.
  • Pay annually rather than monthly. New Relic offers cheaper rates if you pay for a full year      upfront rather than monthly. You can save around 20% typically.
  • Negotiate based on volume. If you're purchasing New Relic for a large organization with      many users, mention this when discussing pricing. The more data you monitor, the more      opportunities there are for a volume discount.
  • Bundle it with other services. Some cloud providers like AWS offer New Relic as part of a      monitoring suite. See if you can get bundled pricing cheaper than buying New Relic alone.
  • Take advantage of startup or nonprofit rates. New Relic offers discounted plans for eligible      startups and nonprofits. Check if you qualify for lower pricing.
  • Downgrade your plan if you don't need full functionality. Not using all of New Relic's      features? Downgrade to a lower tier plan to pay less while getting core functionality.
  • Ask about legacy pricing as a long-term customer. Loyalty should pay off - if you've been      with New Relic for years, negotiate legacy pricing.
New Relic Core Features

Here are the core features of New Relic:

  • Real User Monitoring (RUM): This feature shows how users interact with your     applications in real time, helping you understand user behavior and make improvements to     enhance their experience.
  • Performance Monitoring: New Relic monitors your application's and infrastructure’s      performance around the clock, ensuring smooth operation.
  • Synthetic Monitoring: This feature allows you to create simulations of user      interactions, helping you identify and fix potential issues before real users experience      them.
  • Dynamic Transaction Mapping: New Relic visually maps out how transactions flow      through your application, helping you understand how different parts are connected and      spotting any performance slowdowns.
  • Dashboards and Visualizations: You can create customized dashboards that display      performance metrics in a way that suits your needs, making it easier to monitor and      analyze data.
  • Incident Alerting: This feature sends immediate alerts when performance issues arise,      allowing your team to address and resolve problems before they escalate quickly.

Stay ahead on the latest procurement trends with our State of SaaS buying report 2024
New Relic Alternatives 

Below are the alternatives of New Relic:

Dynatrace

One of the top observability and application performance management (APM) tools for businesses, Dynatrace aids in the monitoring, optimizing, and troubleshooting software applications and infrastructure. It provides a full array of tools that allow real-time analysis and monitoring for on-premises and cloud environments, giving important information about the health and performance of microservices, containers, and applications.

Better Stack

Based on ClickHouse, Better Stack is a cutting-edge structured log management system that is compatible with SQL. It enables you to begin gathering, examining, and displaying logs instantly. Any of the most widely used languages and frameworks, including PHP, Ruby,.NET, JavaScript and Node.js, Python and Django, and more, can have data collected by Better Stack. Better Stack's resource-efficient ClickHouse, sophisticated built-in collaboration tools, and aesthetically beautiful dark-mode user interface all help you create better software more quickly.

Instana

A popular application performance monitoring (APM) tool, Instana uses automation and artificial intelligence to provide comprehensive insights into the functionality and health of apps. It stands out for its ability to recognize and manage every component of contemporary microservices-based applications, including serverless operations, orchestration platforms, and containers. Instantaneous access to application performance information is possible with Instana. 

Azure Monitor

Application Insights is a feature of Microsoft Azure Monitor. With this APM application, you can gather, examine, and assess telemetry data from Azure and on-premise environments. Azure's analytical engine leverages recovered data to uncover hidden patterns and dependencies and makes and simulation predictions.

How Spendflo Can Help You Get Better Deals on New Relic

Spendflo simplifies the process of managing your New Relic subscription and ensures you get the best deal by offering several key advantages:

Negotiation Power: Spendflo’s experts negotiate with New Relic on your behalf, securing better pricing and terms based on their market knowledge and procurement experience.

Price Benchmarking: Spendflo compares your current New Relic cost with other companies in the same industry, ensuring you're paying competitive rates and not overspending.

Contract Optimization: Spendflo reviews your New Relic contracts to identify potential cost-saving opportunities, such as downgrading unused features or adjusting plans based on usage.

Centralized Management: With Spendflo, you can manage your New Relic subscription along with other SaaS tools in one platform, keeping track of renewals, usage, and potential savings.

Ongoing Cost Reduction: Spendflo continuously audits your New Relic usage, suggesting adjustments to help you cut unnecessary costs and optimize your subscription.

By using Spendflo, you can confidently manage your New Relic costs and ensure you're only paying for what your business truly needs.

Frequently Asked Questions on New Relic Pricing

How much does New Relic cost?

New Relic pricing ranges from $25 to over $200,000 annually, depending on your usage and needs. Plans start at free for small teams and scale up to enterprise pricing for large organizations. Costs are based on number of users, data ingested, and features used.

What is included in New Relic's free plan?

The free plan includes 100GB of data per month, unlimited basic and core users, access to 30+ capabilities, automatic log obfuscation, and no credit card required. It's a good option to get started with New Relic.

Does New Relic offer discounts?

Yes, New Relic often discounts new customers and runs periodic promotional offers. You can ask their sales team about available deals and discounts. Paying annually rather than monthly can also save you around 20%.

How can I get a volume discount from New Relic?

Mention your large user base or high data usage when negotiating pricing. The more users and data you need to monitor, the more opportunity you have to negotiate a volume discount.

How can services like Spendflo reduce my New Relic costs?

Spendflo negotiates better pricing, benchmarks costs, optimizes contracts, manages renewals, and finds areas for ongoing savings related to your New Relic subscription.

Need a rough estimate before you go further?

Here's what the average Spendflo user saves annually:
$2 Million
Your potential savings
$600,000
Managed Procurement.
Guaranteed Savings.
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